oklaro Terms and Conditions

To create an oklaro account, you must be at least 21 years of age and a resident of or physically located in a jurisdiction where online sports betting and casino-style entertainment is permitted by applicable law. By registering, you confirm that all information you provide — including your full name, date of birth, and contact details — is accurate, complete, and belongs to you. Only one account per person is allowed; duplicate accounts may be closed and any associated balances forfeited at oklaro's discretion. oklaro reserves the right to request identity verification documents at any stage to confirm eligibility, and you agree to provide these promptly when asked. Accounts opened on behalf of another person, or with fraudulent intent, will be permanently closed. Minors are strictly prohibited from accessing or using any part of the platform.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. oklaro will never ask you for your password through any channel — any communication requesting your password should be treated as fraudulent activity and reported to us immediately. If you suspect that your account has been accessed without your authorisation, you must notify oklaro support as soon as possible so that your account can be secured. All activity carried out under your account credentials will be treated as authorised by you unless you have notified us of a security concern beforehand. You are responsible for ensuring that no third party — including family members — has access to your account or uses it on your behalf. oklaro will not be liable for any losses resulting from unauthorised account access where you have failed to take reasonable precautions to protect your login details.

oklaro accepts deposits and processes withdrawals exclusively in Philippine pesos (PHP) through GCash and Maya. All transactions must be made using a payment method registered in your own name — third-party deposits are not permitted and may result in account suspension. Deposits are generally credited to your account within minutes of a successful transaction confirmation; processing times may vary depending on your e-wallet provider or network conditions. Withdrawal requests are processed within the timeframe stated on the platform at the time of submission; oklaro is not responsible for delays caused by third-party payment processors or network issues outside our control. Minimum and maximum deposit and withdrawal limits apply and are displayed in the cashier section of your account. oklaro reserves the right to carry out additional verification checks before releasing any withdrawal, particularly for large amounts or where unusual account activity has been detected. Any fees charged by your e-wallet provider in connection with transactions are your own responsibility.

All bets placed on oklaro are subject to the specific betting rules applicable to each sport, market, and event type, which are published within the platform. Bets are only confirmed once the system has accepted and recorded them — a submitted bet that has not been confirmed is not a valid wager, and you should not assume acceptance without a confirmation reference. oklaro reserves the right to void any bet where an obvious pricing error has occurred, where the event outcome was already known at the time of placement, or where there is evidence of collusion or manipulation. In-play bets are accepted subject to live data availability; delays in data feeds may result in the suspension of in-play markets, and bets placed during such suspension may be voided. Any attempt to exploit technical errors, bonus structures, or system vulnerabilities for financial gain is strictly prohibited and may result in account closure and forfeiture of winnings. You agree to use the platform for personal entertainment only and not for any commercial betting or arbitrage operation. oklaro's decisions on disputed bets are final once the internal review process has been completed.

All bonuses and promotional offers available on oklaro are subject to their own individual terms, including wagering requirements, eligible games or markets, minimum deposit thresholds, and expiry periods. These specific conditions are published on the Bonus page and must be read in full before you claim any offer. Bonus funds are separate from real-money funds in your account until the applicable wagering requirement has been met; the order in which funds are used for wagering is determined by the platform and stated clearly in the bonus terms. oklaro reserves the right to withdraw, modify, or cancel any promotion at any time and without prior notice, particularly where abuse or misuse is suspected. Attempting to exploit bonus structures — including through the use of multiple accounts, coordinated betting, or systematic low-risk wagering designed to extract bonus value — will result in the cancellation of bonus funds and may result in account suspension. Only one welcome bonus is available per player, per household, and per device. Any winnings generated from bonus funds that breach these conditions may be removed from your account balance.

oklaro is committed to providing a safe and enjoyable entertainment environment for all Filipino players. We strongly encourage all players to set personal deposit limits, session time limits, and to take regular breaks from gaming activity. If you feel that your gaming is becoming problematic or is affecting your personal wellbeing, finances, or relationships, we encourage you to use the self-exclusion tools available in your account settings or to contact our support team for assistance. oklaro will never market aggressively to players who have self-excluded or who have indicated that they wish to reduce their activity. Full information on the tools and support resources available to oklaro account holders is available on the Responsible Gaming page. Players who are under the legal age of 21 are not permitted to use the platform under any circumstances, and oklaro takes all reasonable steps to prevent underage access. If you are concerned about someone else's gaming behaviour, please reach out to us — we take all such reports seriously.

All content on the oklaro platform — including but not limited to the site design, logos, graphics, text, data displays, and software — is the intellectual property of oklaro or its licensors and is protected under applicable copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, publicly display, modify, or create derivative works from any part of the platform without the prior written consent of oklaro. Any unauthorised use of oklaro's intellectual property may result in legal action. Trademarks, service marks, and trade names displayed on the platform are the property of oklaro or their respective owners, and no licence to use these marks is granted by these Terms.

oklaro provides the platform on an "as available" basis and does not warrant that the service will be uninterrupted, error-free, or free from technical issues at all times. To the fullest extent permitted by applicable law, oklaro's total liability to you for any claim arising from your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim. oklaro shall not be liable for any indirect, incidental, special, or consequential losses, including loss of profits, loss of data, or loss of opportunity, even if oklaro has been advised of the possibility of such losses. This limitation does not affect any rights you may have under applicable Philippine consumer protection laws that cannot be excluded by contract. Scheduled maintenance, network outages, and force majeure events are excluded from any liability claim.

oklaro reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify active account holders through the platform or by email. Continued use of the platform after any such amendment constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account. It is your responsibility to check this page periodically for updates. The date of the most recent revision will be indicated at the top of this page.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these terms — including any question regarding their existence, validity, or termination — shall be subject to the exclusive jurisdiction of the Philippine courts, unless otherwise agreed in writing between you and oklaro. Nothing in these Terms limits your rights under applicable mandatory Philippine consumer protection legislation. If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. These Terms constitute the entire agreement between you and oklaro with respect to your use of the platform and supersede all prior agreements or understandings.